LED 201 Human Relations in Leadership
This course introduces students to the critical human relations role that leadership plays when facilitating and managing conflict within an organization. It will examine the various strategies that can be used in building collaboration and offering mutually acceptable alternatives for dealing with conflict. The course will include such topics as: the foundations of conflict resolution, review of actual case studies in the practice of conflict resolution, the nature of negotiation, and the examination of cases in which negotiation has both succeeded and failed to achieve a positive outcome for all parties involved. Mastery of these skills will be demonstrated by the student through the completion of Case Assignments, Session-Long Projects and Discussions.