BHA 435 Healthcare Quality Assessment and Improvement
This course concentrates on the health care manager’s role in enhancing health care quality improvement strategies, assessment, and outcomes. The course examines an assortment of outcomes assessment tools, and their reliability and accuracy. In addition, the course investigates how health care delivery systems quality and improvement programs effectively measure outcomes from both patient and organizational perspectives. Health care quality accreditation agencies are introduced. Finally, students will explore how continuous assessment and improvement has an essential influence on the quality and success of an organization.